Refund / Exchange
for 60 days !
Contact us :
By mail: here from our contact form
By telephone, not surcharged: 33 + 967 318 574 (our days are not always obvious for a telephone contact - please excuse us!) FR / "EN"
By post: Naturally Hemp - Hamlet of Coudeyras - 63980 ECHANDELYS (FRANCE)
Under each products you find details: Origin, composition, certificates, ... (if this is not done on certain items, it would delay; o), please ask us)
We have several types of items classified "will we say" in three categories.
1 - The products of our European partners (home products, rope, twine, fabric, ... 100% hemp)
Preserving one of the last sector of Culture / spinning / weaving textile hemp, these items are from the work and the development with European actors (mainly in Eastern Europe)
2 - Clothes
We work since 2005 in confidence with the German brand HempAge (light manufacturing and certified)
predominantly manufacture Chinese
3 - The bags / luggage
Mostly in 55% hemp and 45% organic cotton. collection offered by the English brand -> "Sativa" or German -> "Pure".
These items of Chinese manufacturing are certified for organic cotton cultivation.
It is in France in the Puy de Dome in Auvergne that is our local shipping / personal residence, hotline.
For lack of time and privacy management, this local is not planned to accommodate our customer friendly ... (thank you for your understanding)
To make a purchase on our shop you will have to open an account.
This one, you will have an accurate eye on your order and your contact information (evolution of preparation, addresses, messages, invoices, ...).
To open your account appointment here: Open Account
Our shop is governed by French law.
20% - to an account in France, Europe, the 20% VAT will be charged (included in the price of items).
0% - For all accounts: Outside metropolitan France / Europe, French VAT will not be charged
Once your client's account with a billing / shipping address, the price of items displayed will be reduced by 20% (French VAT). Your package in this case may be subjected when passing the customs at the VAT own at your country. (Overseas territories are concerned, Swiss, and all countries outside EUROPE).
For passing customs, supporting documents for customs declaration will be attached to your package
Artisans, merchants, industrialists, you want to work for your business with products from our production 100% hemp / Europe (luggage and clothing not available). You can avail of cheaper rates on our fabrics, twine, webbing
All purchases as "professional", will be checked and canceled, if it seems unfair.
Prices are displayed VAT, higher shipping costs (real close) ... for a small amount it is not always appropriate (eg 1m fabric or 1/2 small spools of twine.
Are offered this access (Siret number FR) fabrics, webbing, yarn, twine, rope: all products of our small network 100% hemp / European.
Bags, clothes are not available on the "PRO catalog."
Consultation of available products is under the tab: "CATALOGUE PRO" (if the account is validated by Company number at registration).
If access blocks, open your account and make an online request with the contact form
Any order as "professional", will be checked and canceled if it seems unfair.
The prices are without VAT, higher shipping costs (real close) ... for a small amount it is not always appropriate (eg 1 meter of fabric or 1 or 2 small spools of twine.
Thanks for your understanding !
Under each section you will find the details of its shipping
The majority of items are available now, exept the clothes or the shipping time is 5 to 12 days. 5 days if you order before 21h on Sunday, 12 days your order is placed on Monday!
Refund / Exchange
for 60 days !
Advice and assistance
00 339 673 185 74
9h-12h / 14h-17h
Monday to friday